Privacy Policy - GENit Consulting

This policy describes how GENit Consulting collects, uses, and protects information through this website. It is a general-purpose policy, not a substitute for advice from a qualified attorney familiar with your specific business and the jurisdictions your visitors and customers are located in.

Who We Are

This website is operated by GENit Consulting, based in Kentucky, United States. If you have any questions about this policy or your information, you can reach us at support@genitconsulting.com.

Information We Collect

Depending on how you use this site, we may collect:

Account information — if you create an account (including signing in with a provider like Google), we store your name, username, email address, and a securely hashed password.
Content you submit — comments, contact/inquiry form submissions, testimonials, and any files or images you upload.
Booking, order, donation, or membership information — if this site offers scheduling, e-commerce, donations, or paid memberships, we collect what's needed to fulfill that (name, contact details, appointment or order details). Payment card details themselves are handled directly by our payment processor (Stripe) — we never see or store your full card number.
Communication preferences — if you subscribe to a newsletter or opt in to SMS updates, we store your email address or phone number and your subscription status. Every email and text we send includes a way to unsubscribe.
Cookies — see the Cookies section below.
Technical information — like your IP address and browser information, collected automatically for security (e.g. preventing abuse) and to keep the site running reliably.

Cookies

This site uses a small number of cookies:

Session and security cookies (cmsagent-session and a CSRF-protection cookie) — strictly necessary to keep you signed in and to protect the site from cross-site request forgery. These aren't used for tracking or advertising.
Visitor analytics cookie (cmsagent-visitor) — a first-party cookie (lasting up to a year) that helps us understand how visitors move through the site (e.g. which page they landed on), used only in aggregate for our own site statistics. It doesn't identify you personally and isn't shared with anyone.

We do not use third-party advertising cookies by default. If a site administrator has added a third-party analytics or marketing script (e.g. Google Analytics) to this site, that provider's own cookies and privacy practices would also apply, and this policy should be understood as covering our own first-party collection described above.

How We Use Information

We use the information we collect to:

Provide and maintain the site and the specific services you use (accounts, bookings, orders, donations, memberships, comments, forms).
Communicate with you — account notices, password resets, booking/order confirmations and reminders, replies to your inquiries, and (only if you've opted in) newsletters or SMS updates.
Process payments securely through our payment processor.
Maintain security, prevent abuse, and keep an audit trail of account and administrative actions.
Understand and improve how the site is used, in aggregate.

We do not sell your personal information.

Who We Share Information With

We share information only as needed to operate the site, with services such as:

Stripe — for payment processing, if this site accepts payments.
Our email delivery provider — to send account, transactional, and (if you've opted in) marketing email.
Our SMS provider — to send text messages, if this site offers SMS updates and you've opted in.
Google — if you choose to sign in with a Google account, or for services like embedded maps or reviews.
Our error-monitoring provider, if enabled — to help us detect and fix bugs; error reports may incidentally include technical details about the request that caused the error.

We do not share your information with third parties for their own marketing purposes.

Data Retention

We keep your information for as long as your account is active or as needed to provide services to you, comply with our legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account at any time — see "Your Rights and Choices" below.

Your controls

Your Rights and Choices

You have the right to:

Access and update your account information at any time from your profile.
Download a copy of the personal data associated with your account.
Delete your account, which immediately disables login and removes/replaces identifying information associated with it.
Unsubscribe from marketing email or SMS at any time using the link/instructions included in every message.

Children's Privacy

This site is not directed at children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. The "Effective Date" at the top of this page reflects the last time it was updated.

Contact Us

If you have questions about this policy or how your information is handled, contact us at support@genitconsulting.com.